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Communication

 

 

 

Intended Learning Outcomes

Communication Part I: Communicating with Patients

  1. Adequately approach conscious and unsconscious patients
  2. Deal with communication barriers
  3. Correctly obtain an informed consent from an ICU patient


Communication Part II: Communicating with Families

  1. Adequately provide information to family members
  2. Know when and how to involve the family in decision-making and in patient care
  3. Adequately transmit bad news


Communication Part III: Communicating with co-workers

  1. Have improved communication skills within the ICU team
  2. Perform a clear, succinct and adequate handover
  3. Correctly and openly communicate about errors in the ICU
  4. Explore the advantages and barriers to good team-work


Communication Part IV: Developing communication skills

  1. Have effective communication strategies with patients
  2. Adapt these strategies for team communication enhancement


eModule Information

Relevant Competencies from CoBaTrICE

Communication Part I: Communicating with Patients

  • 7.1 Comfort and recovery: Identifies and attempts to minimise the physical and psychosocial consequences of critical illness for patients and families
  • 12.1 Professionalism: Communicates effectively with patients and relatives
  • 12.4 Professionalism: Involves patients (or their surrogates if applicable) in decisions about care and treatment


Communication Part II: Communicating with Families

  • 12.1 Professionalism: Communicates effectively with patients and relatives
  • 12.4 Professionalism: Involves patients (or their surrogates if applicable) in decisions about care and treatment


Communication Part III: Communicating with co-workers

  • 12.2 Professionalism: Communicates effectively with members of the health care team
  • 12.7 Professionalism: Collaborates and consults; promotes team-working
  • 12.8 Professionalism: Ensures continuity of care through effective hand-over of clinical information
  • 12.9 Professionalism: Supports clinical staff outside the ICU to enable the delivery of effective care
  • 12.10 Professionalism: Appropriately supervises, and delegates to others, the delivery of patient care


Communication Part IV: Developing communication skills

  • 12.1 Professionalism: Communicates effectively with patients and relatives
  • 12.2 Professionalism: Communicates effectively with members of the health care team



Faculty Disclosures:
The authors of this module have not reported any disclosures.

Copyright©2017. European Society of Intensive Care Medicine. All rights reserved.
ISBN 978-92-95051-82-9 - Legal deposit D/2005/10.772/29