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Communication and Decision Making in a Multidisciplinary Environment



Intended Learning Outcomes

After studying this module on communication and decision-making in the multidisciplinary environment you should be able to:

  • Explain the difference between assent and consent.
  • Understand the components of valid, informed consent.
  • Describe the barriers to providing informed consent and have knowledge of strategies to overcome these difficulties.
  • Recognise a patient who lacks capacity.
  • To understand the support that is available to make valid, legal decisions for a patient who lacks capacity.
  • To understand the concept and components of shared decision-making and to apply this in patient consultations.
  • To access or develop decision aids that can be shared with patients to empower them as a true partner in the decision making process.
  • To understand the many components of communication and how to communicate effectively with patients, relatives and colleagues.
  • To recognise the potential for conflict and when this is escalating.
  • To develop strategies to manage and resolve conflict.


eModule Information

Relevant Competencies from CoBaTrICE

  • 2.1 Knowledge
    • Consent and assent in the competent and no-competent patient
    • Capacity and best interests decisions
    • Methods of effective communication of information such as risk
    • Shared Decision Making and decision aids
    • Causes of conflict and approaches to conflict resolution
  • 2.2 Attitudes, Skills and Behaviours
  • 12.1 Communicates effectively with patients and relatives
  • 12.2 Communicates effectively with members of the health care team
  • 12.3 Maintains accurate & legible records / documentation
  • 12.12 Formulates clinical decisions with respect for ethical and legal principles
    • Assessment of capacity and valid consent
    • Communicate the risk of surgery to patients and families
    • Work with colleagues and relatives to minimise patient distress
    • Communicate effectively with relatives who may be anxious, angry, confused, or litigious
    • Shared Decision Making
    • Participate in the education of patients and families
    • Listen effectively
  • 2.3 Professionalism
  • 12.4 Involves patients (or their surrogates if applicable) in decisions about care and treatment
  • 12.5 Demonstrates respect of cultural and religious beliefs and awareness of their impact on decision making
  • 12.7 Collaborates and consults; promotes team-working
  • 12.11 Takes responsibility for safe patient care
    • Manage inter-personal conflicts, which arise between different sectors of the organisation, professionals, patients or relatives
    • Develop written and verbal clinical information for patient and relative use
    • Integrity, honesty & respect for the truth underpin relationships with patients, relatives and colleagues