After studying this module on communication and decision-making in the multidisciplinary environment you should be able to:
- Explain the difference between assent and consent.
- Understand the components of valid, informed consent.
- Describe the barriers to providing informed consent and have knowledge of strategies to overcome these difficulties.
- Recognise a patient who lacks capacity.
- To understand the support that is available to make valid, legal decisions for a patient who lacks capacity.
- To understand the concept and components of shared decision-making and to apply this in patient consultations.
- To access or develop decision aids that can be shared with patients to empower them as a true partner in the decision making process.
- To understand the many components of communication and how to communicate effectively with patients, relatives and colleagues.
- To recognise the potential for conflict and when this is escalating.
- To develop strategies to manage and resolve conflict.
- 2.1 Knowledge
- Consent and assent in the competent and no-competent patient
- Capacity and best interests decisions
- Methods of effective communication of information such as risk
- Shared Decision Making and decision aids
- Causes of conflict and approaches to conflict resolution
- 2.2 Attitudes, Skills and Behaviours
- 12.1 Communicates effectively with patients and relatives
- 12.2 Communicates effectively with members of the health care team
- 12.3 Maintains accurate & legible records / documentation
- 12.12 Formulates clinical decisions with respect for ethical and legal principles
- Assessment of capacity and valid consent
- Communicate the risk of surgery to patients and families
- Work with colleagues and relatives to minimise patient distress
- Communicate effectively with relatives who may be anxious, angry, confused, or litigious
- Shared Decision Making
- Participate in the education of patients and families
- Listen effectively
- 2.3 Professionalism
- 12.4 Involves patients (or their surrogates if applicable) in decisions about care and treatment
- 12.5 Demonstrates respect of cultural and religious beliefs and awareness of their impact on decision making
- 12.7 Collaborates and consults; promotes team-working
- 12.11 Takes responsibility for safe patient care
- Manage inter-personal conflicts, which arise between different sectors of the organisation, professionals, patients or relatives
- Develop written and verbal clinical information for patient and relative use
- Integrity, honesty & respect for the truth underpin relationships with patients, relatives and colleagues
The authors of this module have not reported any disclosures.
Duration: 5 hours
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