Communication Part I Preface Introduction The physician patient relationship Acknowledging conscious and unconscious patients Overcoming communication barriers Intubation Hearing difficulties Lack of a common language Illiteracy Considering the patient’s perspective Meeting the patient’s needs Presence Information Hope and honesty Dealing with patients with “challenging behaviours” Helping the patient cope with the ICU experience Communication Part I Communicating with Patients Table of contents: Preface Introduction The physician patient relationship Acknowledging conscious and unconscious patients Overcoming communication barriers Intubation Hearing difficulties Lack of a common language Illiteracy Considering the patient’s perspective Meeting the patient’s needs Presence Information Hope and honesty Dealing with patients with “challenging behaviours” Helping the patient cope with the ICU experience Communication Part I Preface Introduction The physician patient relationship Acknowledging conscious and unconscious patients Overcoming communication barriers Intubation Hearing difficulties Lack of a common language Illiteracy Considering the patient’s perspective Meeting the patient’s needs Presence Information Hope and honesty Dealing with patients with “challenging behaviours” Helping the patient cope with the ICU experience Communication Part I